FREQUENTLY ASKED QUESTIONS

Who ARE you?
We are TEAM MUSIC SAVES...owners Melanie and Kevin, and a black cat named Vinyl.

WHAT are you?
An independent record store specializing in indie rock and it's extended family.

WHERE are you?
Cleveland Ohio, next to the Beachland Ballroom.
To be exact: 15801 Waterloo Road, Cleveland OH 44110

How long have you been here?
We opened July 17, 2004, so... you do the math.

When exactly are you open?
Tuesday - Thursday: 2-10ish
Friday: 2-11ish
Saturday: Noon - 11ish
Sunday: Noon - 6ish

What does the "ish" mean?
Those are our starting hours. We're guaranteed to be open AT LEAST during those hours. If you're in here and it's closing time, we won't kick you out, AND we'll often be open on a Sunday or Monday night or reopen AFTER a show if the right band is playing next door at the Beachland. "Right band" examples: Sufjan Stevens, The National, Low, Menomena, Spoon, Clap Your Hands Say Yeah, Joanna Newsom, Sleater-Kinney, etc... If we sell it, and the show's sold out, we'll be open no matter what!

Can I order from you online?
Sorry, we don't have online ordering yet, but you can order stuff from us from the comfort of your home. Give us a call at 216-481-1875 or send us an email at team@musicsaves.com (please note: this email is for customer use ONLY!)

Um, do you sell tickets for shows and stuff?
Yes, we sell tickets to all Beachland and Grog Shop shows. We will occasionally have tickets for other shows around town, if they are promoted by the Beachland or Grog.
Tickets are CASH ONLY. Why cash only? BECAUSE WE DO NOT CHARGE A SERVICE FEE!

Do you guys take credit cards?
Yes! Visa, Mastercard and Discover. Not sure how we'd get by without people making questionable purchases with their credit cards. Yes, we are part of the problem, not the solution.

Do you have gift certificates?
Yes! You can get them in absolutely ANY amount, and they're super cool because we make them ourselves using a magical combination of CDs and MUSIC SAVES stickers!

Are these stickers free?
Yes!

What's the cat's name?
Vinyl... and Little One, Cutie Pie, Baby Girl, Mouse, Rat, Worm, Weasel, Monster, Chubs, Tub-a-Love, Allergen, or "YOU STUPID WENCH" when she's eating the plant.

Does the cat stay in the store all the time, or does she go home with you?
The cat only lives in the store. When we close, she walks into the vinyl and disappears like the players in Field of Dreams.

Are you guys affiliated with the Beachland?
Technically, no. We're just friends, but we help each other out in a lot of ways.

We heard one of you (probably Kevin) refer to something as a "milk 'n' cookies" show. What does that mean?
Occasionally there are shows at the Beachland that attract a 99% under 21 crowd. Sometimes their parents drop them off, or come with them and hang out in the back during the show. That's "milk 'n' cookies".

Are you guys married or something?
Yes, but it's not permanent or anything...is it?

Do you guys live around here?
YOU BET - right behind the store, in good ol' Collinwood, and we love it! Although, Melanie rarely goes outside, but she burns easily, so it's probably all for the best.

Where's Kevin?
Weekdays, Kevin has a "big-boy job". No that doesn't mean he works at Big Boy. He has a job where he gets paid and has to be responsible and stuff. Hey, most of the bands we carry have other jobs, too. Why should we be any different?

Do you work here all the time?
Pretty much, though we'd have to get paid for it to be work. If we're not here, then employee #1 Leigh is here. We call her EmployLeigh.

Are you hiring?
Today, no, but EmployLeigh may leave us someday. Then, yes. If you are walking in off the street and we've never seen your face before, don't even bother asking us for a job. We'll only hire people who shop here regularly and know what we're all about, and that's the way it'll always be!

Who's that girl that was in here on Sunday?
That is Leigh, aka EmployLeigh. She's a little shy. And you might have to tell her that you have a "SAVE ME" card. She's all aces.

What's the "SAVE ME" program all about?
It's our frequent buyer program - the one we wish all of the record stores we used to shop in would have had. You earn points for the new music and DVDs you buy, and those points get you FREE MUSIC!

Do you have any DVDs?
Yes, but they are all music related in some way.

When do you get new releases in?
Most indie releases arrive on the Friday prior to the street date, and some labels let us sell them then. Major label titles arrive on the street date - TUESDAY (don't ask us why, it's just Tuesday).

Can you hold a copy of _____ for me so I can get it the day it comes out?
Yeah, just let us know. Send an email, call, write a frickin' letter. It's not a burden, and actually helps us with our ordering.

Will you carry my band's CD?
If it fits in with what we carry. If you are unfamiliar with the store, please check it out before coming in and stacking 30 CDs on our counter and becoming incredulous that we will not carry your band's CD. If you're opening for the right bands at the Beachland and Grog, then you're in. Otherwise, no one will know who you are, and your stuff will just take up much needed space on our already full shelves.

Is it okay if I park my car on the street?
Yes, you are in Collinwood, not downtown. Parking is free.

Is there a place to get coffee around here?
Cafe Marika is on the corner. There is also an Arabica on 185th.

Is there anywhere to eat/get a drink around here?
Besides the Beachland, there's the Boardwalk (old guy bar charm), Grovewood, Thermadore, and Cafe Marika.